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Software Updates

Apollo Prehospital

Müse User Interface V2

If you were previously running Müse User Interface V1 (1.1) and have purchased the V2 (2.x) version, your system must be updated to V1 Build 197 (221 for Caesar) to proceed with downloading the newest V2 version. If you have a patient simulator under an active service agreement and Müse version 2, your update will be free. If you are not under an active service agreement and would like to install an update please contact customer service.

If you are running User Interface V1 (1.1) you must purchase an upgrade to V2 (2.x) and retrieve your Instructor Workstation license key before proceeding with a V2 update. Warning: if you are running V1 and have not purchased Müse User Interface V2 and download a V2 update, you will not be able to log in and we will not be able to retrieve your 1.1 software or any saved material. Once a new version is installed you will not be able to revert back to a previous version.

Can’t find your Müse Instructor Workstation license key? You can retrieve it quickly by contacting our Customer Service department.
Contact Support
Running Müse User Interface V1 and want to upgrade to V2? Download a free trial of Müse 2.8.
Click Here

Instructor Workstation Updates

The Müse Instructor Workstation software is used to run your simulator and should be installed on the Elevate Healthcare-provided Instructor Workstation that is used with the simulator.

Workstation Updates
Version 2.8

SCE Development Updates

The Müse SCE development software should only be installed on computers that are NOT associated with simulators.

OSX Updates
Version 2.8
Windows Updates
Version 2.8

Maestro Update

Update to the latest version of Maestro – the physiology software powering your Elevate Healthcare patient simulator – today!

Maestro 2.12 includes:

  • A Patient Simulator networking wizard
  • Network discovery service
  • Cloud connectivity
  • Notification system with software update notifications
  • Enhanced Modeled Mode widgets controls
  • Lockdown feature for patient monitor
  • New ICP waveform
  • Improved intercom sound quality

Simulator Updates

Maestro version 2.12 is for use with your patient simulator and should only be installed on the instructor device being used to control the manikin.

Please read the instructions carefully prior to installing Maestro.

Attention: if your simulator includes a Samsung Tab S3 instructor tablet, it is important to update its Chrome browser to the latest version (via the Play Store) before doing the Maestro update.

Compatibility: the Maestro 2.12 update is compatible with simulators delivered in 2022 and later. If your simulator is older, please contact customer support at [email protected] to discuss hardware upgrade options that would support the update.

SBC-BASED SIMULATORS (APP784 AND BELOW)
Maestro for Apollo Prehospital Version 2.12
MPIC-BASED SIMULATORS (APP785 AND ABOVE)
Maestro for Apollo Prehospital Version 2.12

Discovery Service Installer

Download the Discovery Service Installer if you plan to operate your simulators on an organizational network. The Discovery Service should be installed on a dedicated Windows computer with a fixed network address. See section, "Optional Setup: Connect to Organizational Network" in the Maestro User Guide for further information.

DISCOVERY SERVICE INSTALLER (WINDOWS)
Maestro Discovery Service

Maestro Standalone Installer/Updates

Maestro Standalone version 2.12 used authoring and running Simulated Clinical Experiences (SCEs) without a manikin and can be installed on a Windows personal computer that meets the minimum system requirements.

Please read the instructions carefully prior to installing Maestro Standalone.

Maestro Standalone Software (Windows)
Maestro Standalone for Windows Version 2.12