
WEBINAR
The Real Sim Center: Swansea University
Professor Jo Davies shares how SUSIM planned for need before technology, built bilingual simulation, and grew a sustainable standardized patient program.
What does it take to build a simulation program that is flexible, sustainable, and designed around the learners and communities it serves?
Many new simulation centers start with the technology and struggle to run the program once the doors open. In this episode of The Real Sim Center, Professor Jo Davies of Swansea University explained how SUSIM did it the other way around. Her team started with a thorough needs assessment and an operational budget built into a five-year plan. Then they designed hyper-flexible spaces that could run undergraduate and postgraduate programs at scale.
Jo brings more than 30 years of experience in clinical practice and international simulation start-ups. Three years after opening, SUSIM runs a five-pillar model across multiple sites, connected by LearningSpace, with 11 immersive suites. Jo shared how bilingual English and Welsh simulation is built into SUSIM’s scenarios, platforms and research grants. She also explained how an acting company, a community volunteer pool, and even therapy dogs support standardized patient work while the program grows.

Key Takeaways:
- How SUSIM used a thorough needs assessment and a five-year operational budget to design flexible spaces before committing to technology.
- How Swansea builds bilingual English and Welsh simulation into scenarios, VR platforms and research grants, including running English and Welsh suites side by side.
- How SUSIM balances an acting company for summative OSCEs with a community volunteer pool, and why standardized patients belong in your business model.
- Why AI makes experiential learning more necessary, and how AI avatars and reusable learning objects help faculty deliver more simulation at scale.
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